EduFlourish Privacy Notice
EduFlourish is committed to protecting the privacy and confidentiality of our business clients. This Privacy Policy outlines how we collect, use, store, and protect information in connection with our systems hosting and support services.
1. Information We Collect
We may collect the following types of information:
- Business contact details: Name, email address, phone number, company name, and job title.
- System usage data: IP addresses, access logs, and performance metrics.
- Support interactions: Communications via email or online meetings.
- Billing information: Payment details and transaction history.
2. How We Use Your Information
We use your information to:
- Provide and maintain hosting and support services
- Respond to support requests and inquiries
- Monitor system performance and security
- Process payments and manage billing
- Improve our services and customer experience
3. Data Sharing and Disclosure
We do not sell or rent your data. We may share information only:
- With trusted service providers who assist in delivering our services
- To comply with legal obligations or respond to lawful requests
- To protect the rights, property, or safety of EduFlourish, our clients, or others
4. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of sensitive data
- Access controls and authentication
- Regular security audits and updates
5. Data Retention
We retain client data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Upon termination of services, data may be archived or securely deleted.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain data processing activities
To exercise these rights, please contact us here.
7. Third-Party Services
Our services may integrate with third-party platforms. We are not responsible for the privacy practices of these external services. Please review their policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website and are effective immediately.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us here.